Terms of Service

1. Acceptance of These Terms

These Terms of Service (this "Agreement") are a legally binding agreement between TrueRoyalties LLC ("TrueRoyalties", "we", "us", or "our") and any individual or entity ("you", "your", or "Subscriber") who accesses or uses the TrueRoyalties website (trueroyalties.com), web application, browser extension, and related services (together, the "Service").

By creating an account or using the Service, you confirm that you have read, understood, and agree to be bound by this Agreement. You represent and warrant that you are at least 18 years old, that you have the legal capacity and authority to enter into this Agreement, and that your use of the Service complies with all laws that apply to you.

Your use of the Service is also governed by our Privacy Policy, which is incorporated into this Agreement by reference.

2. Description of the Service

TrueRoyalties is a subscription analytics platform for Amazon KDP authors and publishers. It connects your Amazon KDP royalty data with your Amazon Advertising spend and continuously computes your net profit (Net Profit = Royalties − Ad Spend), per book and overall, across every marketplace you connect.

The Service is provided for informational and reporting purposes to help you understand your profitability. We may add, modify, or discontinue features at any time; where a change materially affects existing functionality, we will provide reasonable notice.

3. Eligibility and Your Account

To use the Service you must create an account and provide accurate, complete, and current information. We authenticate you with one-time codes sent to your email address rather than a stored password, so you are responsible for maintaining control of the email inbox associated with your account and for all activity that occurs under your account.

You agree to notify us immediately at hello [at] trueroyalties [dot] com if you suspect any unauthorized access to your account. We are not liable for any loss arising from unauthorized use of your account that results from your failure to keep your email access secure.

4. Connecting Your Amazon Accounts

The Service works by accessing reporting data from the Amazon accounts you choose to connect. By connecting an account, you represent and warrant that:

• You have the authority to connect that Amazon KDP and/or Amazon Advertising account and to authorize our access to its data.
• Your connection and use of the Service comply with Amazon's applicable terms and program policies.
• You will promptly revoke and renew any credentials that are lost or compromised.

Our access to your connected Amazon accounts is read-only and used solely for reporting. We do not modify your Amazon account, listings, pricing, or campaigns, and we never place orders on your behalf. You may revoke our access at any time by disconnecting the integration or deleting your account.

5. Subscriptions, Billing, and Refunds

Subscription. Access to paid features of the Service requires an active subscription. Plans, features, and pricing are described on our website and may change over time.

Recurring billing and auto-renewal. Subscriptions are billed on a recurring basis through our third-party payment processor, Stripe. Unless you cancel before the end of the current billing period, your subscription automatically renews for another period at the then-current price, and you authorize us and Stripe to charge your payment method on each renewal.

Cancellation. You may cancel your subscription at any time from your account settings or by contacting us at hello [at] trueroyalties [dot] com. Cancellation takes effect at the end of your current billing period; you retain access until then.

Fee changes. We may change our fees with reasonable prior notice before the start of your next billing period. Continued use after a fee change takes effect constitutes acceptance of the new fees.

Refunds. Except where required by applicable law, subscription fees are non-refundable, and we do not provide refunds or credits for partial periods or unused time. If you believe you were charged in error, contact us promptly and we will investigate and correct any genuine billing error.

Trials and beta access. We may offer free trials or promotional/beta access from time to time. We may modify or withdraw any such offer at any time, and any promotional terms are disclosed at the point of sign-up.

6. Acceptable Use

You agree that you will not, and will not permit anyone else to:

• Copy, modify, translate, reverse engineer, decompile, disassemble, or create derivative works of any part of the Service.
• Rent, lease, loan, sell, sublicense, resell, or otherwise commercially exploit the Service or provide it to third parties, except as expressly permitted.
• Access, scrape, crawl, or extract data from the Service using bots, AI agents, scripts, or other automated means, except through an official interface we provide and in accordance with its documentation and limits.
• Interfere with, disrupt, or attempt to gain unauthorized access to the Service, its infrastructure, or other users' accounts or data.
• Use the Service to violate any law or third-party right, or to transmit spam, malware, or other harmful or unlawful content.

We may block, suspend, or terminate access for any violation of this section, with or without prior notice.

7. Intellectual Property

Our property. The Service — including its software, design, text, graphics, and all related intellectual property, but excluding Your Data — is the exclusive property of TrueRoyalties LLC and its licensors and is protected by applicable laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your own business purposes during your subscription, subject to this Agreement.

Your data. You retain all rights to the data you connect or provide, including your Amazon KDP and Advertising data ("Your Data"). You grant us a limited, non-exclusive license to store, process, and display Your Data solely as necessary to provide the Service to you and as described in our Privacy Policy. We may use aggregated or anonymized data that does not identify you to operate and improve the Service.

8. Third-Party Services

The Service depends on and integrates with third-party services, including Amazon (KDP and Advertising) and Stripe. Your use of those services is governed by their own terms and privacy policies, which are independent of this Agreement. We are not responsible for the availability, accuracy, changes, or actions of any third-party service, including changes Amazon may make to its data, APIs, or policies that affect the Service. All payments are processed by Stripe; we do not store your full payment card number or bank details.

You acknowledge that your Amazon KDP and Amazon Advertising accounts are governed solely by your own agreements with Amazon, and that Amazon may suspend, restrict, terminate, close, or otherwise take action against your accounts, or change, delay, or withhold your data, at its sole discretion. TrueRoyalties LLC is not a party to your relationship with Amazon and is not responsible or liable for any suspension, restriction, termination, closure, loss of access, data loss, or any other action taken by Amazon regarding your accounts, nor for any dispute between you and Amazon. If Amazon disables or restricts your account, or revokes or limits our access to it, the Service may become partially or wholly unavailable to you; this does not constitute a failure of the Service on our part and does not entitle you to any refund except as required by applicable law.

9. Data Accuracy — No Financial, Tax, or Accounting Advice

The figures shown in the Service, including royalties, ad spend, and net profit, are aggregated and derived from data provided by third-party platforms such as Amazon. While we take care to compute them correctly, we cannot guarantee that any figure is complete, accurate, current, or free of error, including because of delays, gaps, or changes in the data Amazon provides.

The Service is a reporting and analytics tool, not a source of financial, tax, accounting, investment, or legal advice. You are responsible for verifying important figures directly with Amazon and your own qualified professionals before relying on them, and you use the Service's outputs at your own discretion and risk.

You are solely responsible for any business, financial, tax, advertising, pricing, or other decision you make based on the Service or its outputs, and for the outcomes of those decisions. To the maximum extent permitted by law, TrueRoyalties LLC has no liability for any action you take, or refrain from taking, in reliance on the Service.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRUEROYALTIES LLC DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT ANY DATA OR CALCULATION WILL BE ACCURATE OR COMPLETE.

No availability commitment. We provide the Service without any guarantee of uptime, availability, or continuity, and offer no service-level agreement unless separately agreed in writing. We may, at any time and without liability, modify, update, suspend, limit, or discontinue the Service or any feature, impose or change usage limits, or perform scheduled or emergency maintenance. We are not liable for any unavailability, interruption, delay, or degradation of the Service, including any caused by a third party such as Amazon or our hosting or payment providers.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRUEROYALTIES LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THIS AGREEMENT OR YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS (USD $100).

Data loss and backups. You are solely responsible for maintaining your own independent records and backups of your data. To the maximum extent permitted by law, TrueRoyalties LLC is not liable for any loss, corruption, deletion, or inability to access data, however caused, including any data received from, delayed by, or affected by a third-party service such as Amazon.

Allocation of risk. The warranty disclaimers and the limitations and exclusions of liability in this Agreement are fundamental elements of the basis of the bargain between you and TrueRoyalties LLC, reflect a reasonable and agreed allocation of risk, and are reflected in the fees for the Service (which would be substantially higher without them). They apply to the fullest extent permitted by law and even if any limited remedy is found to have failed of its essential purpose.

Nothing in this Agreement excludes or limits liability that cannot be excluded or limited under applicable law.

12. Indemnification

You agree to indemnify, defend, and hold harmless TrueRoyalties LLC and its officers, directors, employees, agents, and service providers from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: your use of the Service; Your Data; your connection or use of any third-party account or credentials; your violation of this Agreement or any law; or your infringement of any third-party right.

13. Termination and Suspension

By you. You may stop using the Service and terminate this Agreement at any time by cancelling your subscription and/or deleting your account. As stated in Section 5, no refund is issued for the remaining portion of a paid period.

By us. We may suspend or terminate your access, with or without notice, if you breach this Agreement, engage in fraud or abuse, create risk or legal exposure for us, or where required by law.

Effect. Upon termination, your right to use the Service ends. We handle your data after termination as described in our Privacy Policy. Any provisions that by their nature should survive termination — including ownership, disclaimers, limitations of liability, indemnification, and governing law — survive.

14. Changes to the Service and These Terms

We may modify this Agreement from time to time. When we make material changes, we will update the "Last updated" date below and notify you by email or with an in-app notice, where required, at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Agreement.

15. Governing Law, Arbitration, and Dispute Resolution

Governing law. This Agreement is governed by the laws of the State of New Mexico, USA, and, with respect to arbitration, the U.S. Federal Arbitration Act — in each case without regard to conflict-of-law rules.

Step 1 — Informal resolution (required first). Before starting any arbitration or lawsuit, you agree to first try to resolve the dispute informally by sending a written description of it to hello [at] trueroyalties [dot] com. You and TrueRoyalties LLC agree to negotiate in good faith for at least 30 days from that notice. Completing this step is a precondition to starting any formal proceeding.

Step 2 — Binding individual arbitration. If the dispute is not resolved within 30 days, any dispute, claim, or controversy arising out of or relating to this Agreement or the Service (a "Dispute") will be resolved exclusively by final and binding arbitration administered by the American Arbitration Association (AAA) under its rules then in effect, rather than in court, except as stated in "Exceptions" below. The arbitration will be seated in New Mexico, USA (or conducted remotely), and judgment on the award may be entered in any court of competent jurisdiction. The arbitrator has exclusive authority to resolve any Dispute, including any question about the scope or enforceability of this arbitration agreement.

Class-action and representative waiver. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND TRUEROYALTIES LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS OR PRESIDE OVER ANY CLASS OR REPRESENTATIVE PROCEEDING.

Jury-trial waiver. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND TRUEROYALTIES LLC WAIVE ANY RIGHT TO A TRIAL BY JURY IN ANY DISPUTE.

30-day right to opt out. You may reject the arbitration agreement, the class-action waiver, and the jury-trial waiver by sending written notice to hello [at] trueroyalties [dot] com within 30 days of first accepting this Agreement, stating your name, the email on your account, and your intent to opt out. Opting out affects no other part of this Agreement; you and TrueRoyalties LLC will then resolve Disputes in the courts identified below.

Exceptions. Either party may (a) bring an individual claim in a small-claims court for disputes within its jurisdiction, and (b) seek injunctive or other equitable relief in court to protect its intellectual property or confidential information. These matters, any Dispute for which you have validly opted out, and any Dispute that cannot lawfully be arbitrated, will be brought exclusively in the state or federal courts located in New Mexico, USA, and you consent to the personal jurisdiction of those courts.

Consumers and mandatory law. If you use the Service as a consumer, this Section applies only to the extent permitted by the mandatory laws of your country of residence. Nothing here deprives you of the protection of mandatory consumer-protection provisions that cannot be waived by contract — including, for EEA and UK consumers, the right to bring proceedings in your local courts and to rely on your local law. Where mandatory law prohibits arbitration or the waivers above, they do not apply to you.

Time limit for claims. To the fullest extent permitted by law, any Dispute must be filed within ONE (1) YEAR after the cause of action first arises; otherwise it is permanently barred. This does not apply where a longer period is required by mandatory law.

16. General Provisions

• Entire agreement. This Agreement and the Privacy Policy are the entire agreement between you and us regarding the Service and supersede any prior agreements.
• No reliance. In entering into this Agreement, you acknowledge that you have not relied on any statement, representation, warranty, or promise that is not expressly set out in it, including any marketing or promotional material.
• Severability and reformation. If any provision is held invalid or unenforceable, it will be modified and interpreted to accomplish its objectives to the greatest extent permitted by law; if it cannot be so modified, it will be severed, and the remaining provisions remain in full force. In particular, if any disclaimer or limitation of liability is held unenforceable, our liability will be limited to the maximum extent permitted by applicable law.
• Waiver. Our failure to enforce any provision is not a waiver of our right to enforce it later.
• Assignment. You may not assign this Agreement without our prior written consent; we may assign it without restriction.
• Force majeure. We are not liable for any delay or failure caused by circumstances beyond our reasonable control.

17. Contact Us

If you have any questions about these Terms, contact us at:

TrueRoyalties LLC
4405 Jager Dr NE, Rio Rancho, NM 87144, USA
Email: hello [at] trueroyalties [dot] com